Privacy Policy

Website Terms & Conditions
These website terms and conditions apply to the use of this website, operated by JTech Data & Electrical
(we, us or our). By accessing or using this website, you agree to these terms and conditions. If you do not
agree, you should not use this website.

About this website
This website provides general information about JTech Data & Electrical, our services, service areas and
how to contact us. The content on this website is provided for general information only and should not be
treated as electrical, building, legal or other professional advice for your specific circumstances.

Services
JTech Data & Electrical provides residential, commercial and industrial electrical services. Services may
include general electrical maintenance, emergency electrical work, new builds, renovations, underground
electrical services, EV chargers, subdivisions, smart home automation, commercial fit-outs, power upgrades,
compliance testing and related electrical works.
All services are subject to availability, site conditions, access, safety requirements, regulatory requirements
and acceptance of a formal quote or written agreement.

Quotes, pricing and scope
Any pricing or service information on this website is general in nature unless clearly stated otherwise. A
formal quote may be required before work proceeds. Quotes are based on the information available at the
time and may be subject to change where the scope changes, site conditions differ, additional work is
required, or further information becomes available.
Unless otherwise stated in writing, a quote only includes the work specifically listed in the accepted scope.
Any variations, additional works or unforeseen requirements may be quoted or charged separately.

Bookings and attendance
We will make reasonable efforts to attend scheduled bookings at the agreed time. However, attendance
times may be affected by traffic, emergency works, site delays, weather, supplier delays, power authority
requirements or other circumstances outside our control. We will communicate changes where reasonably
possible.

Client responsibilities
You agree to provide accurate information about the job, site access, hazards, existing electrical issues and
any relevant site requirements. You must ensure we have safe and reasonable access to the work area and
that any pets, occupants, tenants or other trades are managed as required for the work to be completed
safely.

Safety and compliance
Electrical work must be completed safely and in accordance with applicable laws, standards and regulatory
requirements. We may refuse to complete work, stop work or recommend further repairs where we identify
unsafe, non-compliant or unsuitable conditions.

Website information
We aim to keep the information on this website accurate and up to date. However, we do not guarantee that
all information is complete, current or free from errors. We may update, change or remove website content
at any time without notice.

Images and project examples
Images and project examples shown on this website are for general information and marketing purposes.
They may not represent every service, installation type, site condition or final scope available. Specific
recommendations and designs will depend on the individual site and client requirements.

Third-party links
This website may contain links to third-party websites or services. These links are provided for convenience
only. We are not responsible for the content, availability, security or privacy practices of third-party websites.

Intellectual property
Unless otherwise stated, the content on this website, including text, images, branding, graphics and layout,
is owned by or licensed to JTech Data & Electrical. You must not copy, reproduce, modify, distribute or use
website content for commercial purposes without our written permission.

Australian Consumer Law
Nothing in these terms and conditions is intended to exclude, restrict or modify any rights, guarantees,
remedies or protections you may have under the Australian Consumer Law or any other applicable law that
cannot be excluded, restricted or modified.

Limitation of liability
To the maximum extent permitted by law, JTech Data & Electrical is not liable for any loss, damage, cost or
expense arising from your use of this website, reliance on website information, website downtime, errors,
omissions, viruses or third-party links. This does not limit any rights you may have under the Australian
Consumer Law or other applicable laws.

Changes to these terms
We may update these website terms and conditions from time to time. The updated version will be published
on this website and will apply from the date of publication.

Privacy Policy
JTech Data & Electrical is committed to providing quality services to you. This Privacy Policy outlines our
ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy
Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your
Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian
Information Commissioner at www.oaic.gov.au.

What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal
Information we may collect include names, addresses, email addresses, phone numbers, job addresses,
business details, enquiry details, photos or information relating to a job, and communications with us.
This Personal Information may be obtained in many ways, including by telephone, by email, through our
website contact forms, in person, through correspondence, through service and job management systems,
from publicly available sources, from builders, property managers, tenants, clients, suppliers, contractors or
other third parties where relevant to the services we provide.
We collect your Personal Information for the primary purpose of providing our services to you, responding to
enquiries, preparing quotes, carrying out electrical work, managing bookings, issuing invoices, maintaining
job records, providing information to clients and marketing. We may also use your Personal Information for
secondary purposes closely related to the primary purpose, where you would reasonably expect such use or
disclosure.
You may unsubscribe from our mailing or marketing communications at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and possible, explain why we are
collecting the information and how we plan to use it.

Website enquiries, cookies and analytics
If you contact us through our website, we may collect the information you provide, such as your name,
phone number, email address, suburb, job address and details of your enquiry.
Our website may use cookies, analytics tools or similar technologies to help us understand website traffic,
improve the website and support marketing. You can usually disable cookies through your browser settings,
although some parts of the website may not function as intended.

Photos, job records and site information
As part of providing electrical services, we may take photos, notes and records of electrical work, site
conditions, switchboards, equipment, defects or completed work. These records may be used for quoting,
job management, compliance, reporting, quality control, insurance, warranty, safety and internal
record-keeping purposes.
We will not intentionally publish photos that clearly identify private individuals, private addresses or sensitive
site details for marketing purposes without appropriate consent or by taking reasonable steps to avoid
identification.

Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an
individual's racial or ethnic origin, political opinions, membership of a political association, religious or
philosophical beliefs, membership of a trade union or other professional body, criminal record or health
information.
Sensitive information will be used by us only:
● For the primary purpose for which it was obtained;
● For a secondary purpose that is directly related to the primary purpose;
● With your consent; or
● Where required or authorised by law.

Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you.
However, in some circumstances we may be provided with information by third parties, such as builders,
property managers, tenants, suppliers, contractors, real estate agents, body corporate managers, utility
providers or other parties involved in a job.
In such cases, we will take reasonable steps to ensure that you are made aware of the information provided
to us by the third party where required and appropriate.

Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances, including:
● To third parties where you consent to the use or disclosure;
● To employees, contractors, subcontractors, suppliers or service providers where reasonably required to
provide our services;
● To builders, property managers, real estate agents, body corporates, tenants, facility managers, insurers
or other parties involved in the relevant job or property;
JTech Data & Electrical - Website Terms & Conditions and Privacy Policy
● To electricity distributors, power authorities, regulators or government agencies where required for the
work or by law;
● To accounting, payment, job management, website, IT, cloud storage or business administration
providers used by our business;
● Where required or authorised by law.

Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from
unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take
reasonable steps to destroy or permanently de-identify your Personal Information, where it is lawful and
reasonable to do so. However, most Personal Information is or will be stored in client files and business
records which may be kept by us for a minimum of 7 years or for as long as required for legal, tax,
insurance, warranty, compliance or business record-keeping purposes.

Access to your Personal Information
You may access the Personal Information we hold about you and request that it be updated or corrected,
subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
JTech Data & Electrical will not charge a fee for your access request, but may charge an administrative fee
for providing a copy of your Personal Information where permitted by law.
In order to protect your Personal Information, we may require identification from you before releasing the
requested information.

Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is accurate, complete and up to date. We will take
reasonable steps to make sure that the Personal Information we hold is accurate, complete and up to date.
If you find that the information we have is not up to date or is inaccurate, please advise us as soon as
practicable so we can update our records and continue to provide quality services to you.

Policy Updates
This Privacy Policy may change from time to time and will be available on our website.